BPO International Semi-Voice Process Executive - Price: Rs. 0

Job Title: BPO International Semi-Voice Process Executive

Experience: 4–5 Years
Location: Chennai, Tamil Nadu, India

Job Description :

We are hiring an experienced BPO International Semi-Voice Process Executive to handle complex international customer interactions involving both voice and non-voice support. The ideal candidate should have strong English communication skills and solid experience in international semi-voice operations.

Roles & Responsibilities :

Handle inbound and outbound international customer calls professionally

Manage customer queries through email and chat support

Perform backend processing, documentation, and data updates

Handle escalations and complex service requests

Meet quality, productivity, and SLA targets

Support junior team members when required

Follow international compliance and process standards

Required Skills :

Excellent verbal and written communication skills in English

Strong experience in international semi-voice process

Good computer knowledge and typing skills

Experience with CRM and ticketing tools

Willingness to work night shifts / rotational shifts

Qualification :

Any graduate or undergraduate

4–5 years of experience in BPO international semi-voice process

Regards,
Sofia HR
8220184451
(CONTACT VIA CALL ONLY)