Ad in: Chennai, India - Other Jobs
BPO Senior Domestic Voice Process Executive - Price: Rs. 0
Ad # 970249
Job Title: BPO Senior Domestic Voice Process Executive
Location: Chennai
Job Description :
We are hiring a Senior Domestic Voice Process Executive to handle complex customer interactions, ensure service quality, and support smooth BPO operations. The candidate should work independently and guide junior team members.
Responsibilities :
Handle inbound and outbound domestic customer calls
Resolve escalated customer issues and complaints
Ensure high call quality and customer satisfaction
Maintain accurate call and customer records
Meet productivity and performance targets
Support and guide junior voice executives
Coordinate with team leaders and quality teams
Requirements :
Any graduate / 12th / diploma
4+ years experience in domestic voice process
Excellent communication skills in English & Tamil
Strong customer handling and problem-solving skills
Basic computer knowledge
Skills Required :
Leadership and mentoring skills
Strong verbal communication
Conflict resolution and customer management
Time management
Benefits :
Attractive salary + incentives
Career growth opportunities
Professional work environment
Regards,
Sofia HR
8220184451
(CONTACT VIA CALL ONLY)
Your message has been sent
Location: Chennai
Job Description :
We are hiring a Senior Domestic Voice Process Executive to handle complex customer interactions, ensure service quality, and support smooth BPO operations. The candidate should work independently and guide junior team members.
Responsibilities :
Handle inbound and outbound domestic customer calls
Resolve escalated customer issues and complaints
Ensure high call quality and customer satisfaction
Maintain accurate call and customer records
Meet productivity and performance targets
Support and guide junior voice executives
Coordinate with team leaders and quality teams
Requirements :
Any graduate / 12th / diploma
4+ years experience in domestic voice process
Excellent communication skills in English & Tamil
Strong customer handling and problem-solving skills
Basic computer knowledge
Skills Required :
Leadership and mentoring skills
Strong verbal communication
Conflict resolution and customer management
Time management
Benefits :
Attractive salary + incentives
Career growth opportunities
Professional work environment
Regards,
Sofia HR
8220184451
(CONTACT VIA CALL ONLY)
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