Ad in: Chennai, India - Other Jobs
BPO International Non-Voice Process Executive - Price: Rs. 0
Ad # 969477
Job Title: BPO International Non-Voice Process Executive
Experience: 4–5 Years
Location: Chennai, Tamil Nadu, India
Job Description :
We are hiring an experienced BPO International Non-Voice Process Executive to manage complex customer support tasks through email, chat, and backend operations for international clients. The ideal candidate should have excellent written communication skills and strong process knowledge.
Roles & Responsibilities :
Handle complex customer queries via email and chat support
Perform backend processing, documentation, and data updates
Manage escalations and ensure timely resolution
Maintain accurate customer records in CRM systems
Meet quality, productivity, and SLA targets
Support junior team members when required
Required Skills :
Excellent written communication skills in English
Strong experience in international non-voice process
Good typing speed and computer knowledge
Experience with CRM and ticketing tools
Ability to work night shifts / rotational shifts
Qualification :
Any graduate or undergraduate
4–5 years of experience in BPO international non-voice process
Regards,
Sofia HR
8220184451
(CONTACT VIA CALL ONLY)
Your message has been sent
Experience: 4–5 Years
Location: Chennai, Tamil Nadu, India
Job Description :
We are hiring an experienced BPO International Non-Voice Process Executive to manage complex customer support tasks through email, chat, and backend operations for international clients. The ideal candidate should have excellent written communication skills and strong process knowledge.
Roles & Responsibilities :
Handle complex customer queries via email and chat support
Perform backend processing, documentation, and data updates
Manage escalations and ensure timely resolution
Maintain accurate customer records in CRM systems
Meet quality, productivity, and SLA targets
Support junior team members when required
Required Skills :
Excellent written communication skills in English
Strong experience in international non-voice process
Good typing speed and computer knowledge
Experience with CRM and ticketing tools
Ability to work night shifts / rotational shifts
Qualification :
Any graduate or undergraduate
4–5 years of experience in BPO international non-voice process
Regards,
Sofia HR
8220184451
(CONTACT VIA CALL ONLY)
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