Ad in: Chennai, India - Other Jobs
BPO Senior Domestic Non-Voice Process Executive - Price: Rs. 0
Ad # 969388
Contact
SofiaCity
Chennai IndiaZip
600017 (map)Created
December 26, 2025Expires
December 26, 2026Viewed
26Job Title: Senior BPO Domestic Non-Voice Process Executive
Experience: 5+ Years
Location: Chennai, Tamil Nadu
Job Description:
We are looking for an experienced Senior BPO Domestic Non-Voice Process Executive to manage complex backend operations and support the non-voice team. The ideal candidate should have strong written communication skills and experience handling escalations and quality standards.
Roles & Responsibilities:
Handle complex email, chat, and backend processing tasks
Resolve escalated customer queries and issues
Guide and support junior non-voice executives
Ensure quality, accuracy, and process compliance
Maintain documentation and reports
Assist team leads in achieving performance targets
Required Skills:
Excellent written communication skills in English
Strong knowledge of non-voice BPO processes
Experience using CRM and ticketing tools
Good analytical and problem-solving skills
Ability to work in shifts and under pressure
Qualification:
Any graduate or undergraduate
5+ years of experience in BPO domestic non-voice process
Regards,
Sofia HR
8220184451
(
Your message has been sent
Experience: 5+ Years
Location: Chennai, Tamil Nadu
Job Description:
We are looking for an experienced Senior BPO Domestic Non-Voice Process Executive to manage complex backend operations and support the non-voice team. The ideal candidate should have strong written communication skills and experience handling escalations and quality standards.
Roles & Responsibilities:
Handle complex email, chat, and backend processing tasks
Resolve escalated customer queries and issues
Guide and support junior non-voice executives
Ensure quality, accuracy, and process compliance
Maintain documentation and reports
Assist team leads in achieving performance targets
Required Skills:
Excellent written communication skills in English
Strong knowledge of non-voice BPO processes
Experience using CRM and ticketing tools
Good analytical and problem-solving skills
Ability to work in shifts and under pressure
Qualification:
Any graduate or undergraduate
5+ years of experience in BPO domestic non-voice process
Regards,
Sofia HR
8220184451
(
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