Ad in: Chennai, India - Other Jobs
Assume your place in BPO Semi Voice Process Executive - Price: Rs. 0
Ad # 968596
Assume your place in BPO Semi Voice Process Executive
Job Description:
Responsibilities:
Multi-Channel Support: Respond to consumer emails or online chats in accordance with corporate policies and handle customer inquiries via incoming and outgoing calls.
Question Resolution: Examine client concerns and offer thorough answers, alternating between written confirmations and vocal explanations.
Data management: Correctly update the CRM (Customer Relationship Management) system's customer records, transaction information, and interaction history.
Follow-up Actions: Complete back-office duties such order processing, document verification, and departmental coordination to address "open" tickets.
Quality Assurance: To guarantee expert brand portrayal, uphold a high standard of accuracy in both spoken language and written grammar/spelling.
SLA Compliance: Achieve daily goals for Turnaround Time (TAT) for written responses and Average Handle Time (AHT) for calls.
Experience: 0 to 3 yrs
Education: Any Basic Degree
If Interested Please do Send your CV along with you Informations as below to “infohrmaria04@gmail.com”
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
Warm regards,
HR- Maria
88708 33430
Your message has been sent
Job Description:
Responsibilities:
Multi-Channel Support: Respond to consumer emails or online chats in accordance with corporate policies and handle customer inquiries via incoming and outgoing calls.
Question Resolution: Examine client concerns and offer thorough answers, alternating between written confirmations and vocal explanations.
Data management: Correctly update the CRM (Customer Relationship Management) system's customer records, transaction information, and interaction history.
Follow-up Actions: Complete back-office duties such order processing, document verification, and departmental coordination to address "open" tickets.
Quality Assurance: To guarantee expert brand portrayal, uphold a high standard of accuracy in both spoken language and written grammar/spelling.
SLA Compliance: Achieve daily goals for Turnaround Time (TAT) for written responses and Average Handle Time (AHT) for calls.
Experience: 0 to 3 yrs
Education: Any Basic Degree
If Interested Please do Send your CV along with you Informations as below to “infohrmaria04@gmail.com”
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
Warm regards,
HR- Maria
88708 33430
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