Ad in: Chennai, India - Other Jobs
Semi Voice Executive Where Information and Delivery Collide - Price: Rs. 0
Ad # 971504
Semi Voice Executive Where Information and Delivery Collide
Job Description
Experience: 0 to 3 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Your Duties:
Hybrid Communication: Handle client communications by switching between textual responses (such as emails or live chat) and incoming and outgoing calls.
Resolution of Questions: Pay attention to client problems over the phone and offer solutions, or send a follow-up email with comprehensive guidelines or supporting materials.
Data management: To guarantee a continuous history of client contact, accurately update the CRM (client Relationship Management) system with call logs and ticket comments.
Back-Office Processing: To guarantee there is no backlog in service delivery, complete data entry, document verification, or order processing during "non-voice" intervals.
Escalation management is the process of identifying complicated problems that call for professional assistance and sending them, together with detailed documentation, to the relevant department.
Quality Assurance: To safeguard the brand's reputation, uphold a high standard of language and manners in both written and spoken forms.
Candidate Application:
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
We invite you to apply and explore this exciting opportunity!
Warm Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com
Your message has been sent
Job Description
Experience: 0 to 3 yrs
Salary: Based on Company Norms
Education: Any Basic Degree
Location: In And Around Chennai
Your Duties:
Hybrid Communication: Handle client communications by switching between textual responses (such as emails or live chat) and incoming and outgoing calls.
Resolution of Questions: Pay attention to client problems over the phone and offer solutions, or send a follow-up email with comprehensive guidelines or supporting materials.
Data management: To guarantee a continuous history of client contact, accurately update the CRM (client Relationship Management) system with call logs and ticket comments.
Back-Office Processing: To guarantee there is no backlog in service delivery, complete data entry, document verification, or order processing during "non-voice" intervals.
Escalation management is the process of identifying complicated problems that call for professional assistance and sending them, together with detailed documentation, to the relevant department.
Quality Assurance: To safeguard the brand's reputation, uphold a high standard of language and manners in both written and spoken forms.
Candidate Application:
Full Name:
Contact Number:
Email Address:
Current Location:
Position Applied For:
Qualification:
Year of Passout:
Candidate Category: Fresher / Experienced
Willingness to Relocate: Yes / No
Total Years of Experience: (If applicable)
Current/Last Drawn Salary (Monthly/Annual):
Notice Period:
We invite you to apply and explore this exciting opportunity!
Warm Regards,
HR - Maria
88708 33430
infohrmaria04@gmail.com
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