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HIRING VOICE PROCESS EXECUTIVES IN SALEM - Price: Rs. 10000

Ad # 968207
Contact
GOWSIKHA
City
Salem
Zip
636004 (map)
Created
December 19, 2025
Expires
December 19, 2026
Viewed
3
A Voice Process Executive handles customer interactions (inbound/outbound calls) to resolve inquiries, complaints, and provide product info, ensuring satisfaction through strong communication, problem-solving, and adherence to company standards, often using CRM tools to log details and escalate complex issues. They focus on meeting call targets and maintaining high service quality in fast-paced call center environments.

Key Responsibilities:

Call Handling: Answer and manage a high volume of incoming/outgoing calls professionally.

Customer Support: Address queries, resolve issues, and provide detailed information about products/services.

Problem Resolution: Identify customer needs, troubleshoot problems, and escalate complex issues to the right teams.

Data Management: Accurately update customer records in the CRM system.
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