HIRING EXPERIENCED AUTOMOBILE SALES ADVISOR IN SALEM - Price: Rs. 20000

A service advisor acts as a liaison between customers and a service department, diagnosing vehicle issues, explaining necessary repairs to customers, providing estimates, and coordinating with technicians for service completion. Key responsibilities include customer communication, appointment scheduling, processing work orders, ordering parts, and managing the workflow to ensure customer satisfaction and smooth operations. Strong communication, customer service, and organization skills, along with some technical knowledge, are essential for this role.

Key Responsibilities
Customer Interaction: Greet customers, assess their service needs, and provide clear explanations of recommended repairs and their costs.
Technical Coordination: Consult with technicians to understand the scope of work, submit work orders, and oversee the service workflow.
Estimates and Approvals: Prepare detailed service orders, provide accurate cost estimates, and obtain customer approval before any work begins.
Parts and Scheduling: Order necessary parts and manage service appointment schedules to ensure timely completion of vehicle services.
Customer Follow-up: Maintain communication with customers regarding their vehicle's status and ensure the service delivery meets their expectations.