Ad in: Chennai, India - Other Jobs
Join Our Dynamic Team as a Non-Voice Process Executive (Chat & Email Support) – Chennai - Price: Rs. 20000

Ad # 939768
Join Our Dynamic Team as a Non-Voice Process Executive (Chat & Email Support) – Chennai
Job Description:
We are looking for enthusiastic and detail-oriented individuals to join our customer support team. As a Non-Voice Process Executive, you will be responsible for providing excellent customer service through email and live chat. This role is ideal for those who prefer a back-office role and possess strong written communication skills
Location: Chennai
Job Type: Full-Time
Process: Non-Voice (Chat & Email Support)
Key Responsibilities:
Respond promptly and professionally to customer inquiries via chat and email
Maintain customer records by updating account information
Follow communication procedures, guidelines, and policies
Provide accurate, valid, and complete information to customers
Escalate unresolved issues to the appropriate internal teams
Required Skills:
Excellent written English communication
Good typing speed (minimum 30–35 WPM)
Basic computer knowledge and proficiency in MS Office
Strong interpersonal and problem-solving skills
Ability to work independently and in a team
Qualifications:
Preferred Any Graduation B.A ,B.Sc ,B.Com,BCA ,BBA
Freshers and candidates with up to 2 years of experience are welcome to apply
Salary Package:
₹15,000 – ₹25,000 per month (Based on experience and interview performance)
Incentives & Performance Bonuses offered
Working Days & Shift:
5 Days Working
Rotational or Fixed Shifts
Day and Night Shifts Available
Weekly Off: 1 or 2 days (Rotational)
Why Join Us?
Work in a fast-growing and supportive environment
Opportunity to grow within the company
Training provided
Work with leading clients and cutting-edge customer support platforms
Comfortable office setup with all necessary amenities
Apply Now and Build Your Career in the Fast-Growing Non-Voice Customer Support Sector
Regards ,
Nedhra HR,
8925114937
Your message has been sent
Job Description:
We are looking for enthusiastic and detail-oriented individuals to join our customer support team. As a Non-Voice Process Executive, you will be responsible for providing excellent customer service through email and live chat. This role is ideal for those who prefer a back-office role and possess strong written communication skills
Location: Chennai
Job Type: Full-Time
Process: Non-Voice (Chat & Email Support)
Key Responsibilities:
Respond promptly and professionally to customer inquiries via chat and email
Maintain customer records by updating account information
Follow communication procedures, guidelines, and policies
Provide accurate, valid, and complete information to customers
Escalate unresolved issues to the appropriate internal teams
Required Skills:
Excellent written English communication
Good typing speed (minimum 30–35 WPM)
Basic computer knowledge and proficiency in MS Office
Strong interpersonal and problem-solving skills
Ability to work independently and in a team
Qualifications:
Preferred Any Graduation B.A ,B.Sc ,B.Com,BCA ,BBA
Freshers and candidates with up to 2 years of experience are welcome to apply
Salary Package:
₹15,000 – ₹25,000 per month (Based on experience and interview performance)
Incentives & Performance Bonuses offered
Working Days & Shift:
5 Days Working
Rotational or Fixed Shifts
Day and Night Shifts Available
Weekly Off: 1 or 2 days (Rotational)
Why Join Us?
Work in a fast-growing and supportive environment
Opportunity to grow within the company
Training provided
Work with leading clients and cutting-edge customer support platforms
Comfortable office setup with all necessary amenities
Apply Now and Build Your Career in the Fast-Growing Non-Voice Customer Support Sector
Regards ,
Nedhra HR,
8925114937
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